Background

A client-focused, organized, honest, and hardworking employee with comprehensive experience in payroll and accounting, tax filing for business-to-business, office administration, customer support, and client services in the financial industry. Possesses 2+ years' experience in customer service with recognized strengths in account maintenance, problem-solving, troubleshooting, processing, and planning/implementing proactive procedures and systems to alleviate and resolve issues in the first place.